Customer Service Hours: All hours are Eastern time zone

Store & Phone Order Hours: 

Monday - Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 1:00 PM


Prescription medications require an exam by one of our veterinarians. Schedule an appointment by calling (800) 476-2642 or (407) 260-8272. WE CANNOT SEE ANIMALS AT OUR SHIPPING CENTER. Please check "Events" for locations where wellness exams will be available.

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